Customer Service:
Phone: 704-979-7100
Fax: 704-979-7150

Address:
2701 Derita Rd.
Concord, NC 28027

The best way to contact FireFold is via our Ticketing System above. We can ensure an accurate response in a timely manner with this system. The ticketing system allows you to view all communications that you have had with FireFold, and responses will be quicker than contacting FireFold via phone.


Notice:
FireFold conveniently offers a no-fee service for phone orders. Phone order discrepancies must be handled within fifteen minutes of placing the order with a FireFold representative. FireFold is not responsible for any discrepancies of what was ordered after a shipment has been created.

FireFold 2009 Holiday Schedule
FireFold observes the following holidays and will be closed:

Thursday, January 1 - New Year's Day
Monday, February 16 - Washington's Birthday
Friday April, 10 - Good Friday
Monday, May 25 - Memorial Day
Friday, July 3 - Independence Day
Monday, September 7 - Labor Day
Monday, October 12 - Columbus Day
Wednesday, November 11 - Veterans Day
Thursday, November 26 - Thanksgiving Day
Friday, November 27 - Day After Thanksgiving
Thursday, December 24 - Christmas Day Eve
Friday, December 25 - Christmas Day
Thursday, December 31 - New Year's Eve


Store Hours:
Monday - Friday: 8AM - 5:30PM EST